I recently purchased a car from Brad S. at Princeton Toyota, and I couldn't be happier with the experience.
Brad took the time to listen to my needs and preferences, and he was incredibly knowledgeable about their inventory. He informed me that the car that I am interested in was still being build and assure me that he will reserve it for me until it arrives.
Once the car arrived to the dealership the entire purchasing process was smooth and efficient. The paperwork was handled promptly both by Brad and Desiree in Finance, and they made sure I understood everything before signing. They were also very transparent about pricing and financing options, which I appreciated.
While we were processing the documents, Brad went above and beyond to ensure the car was in pristine condition for delivery. He even took the time to turn the AC and then explain all the features and settings, making sure I felt comfortable before driving off the lot.
Overall, my experience with Brad at Team Toyota in Princeton was excellent. They provided exceptional customer service and made buying a car a positive and enjoyable experience. I would highly recommend them to anyone looking for a new vehicle.
Thank you, Brad, for your professionalism and dedication to customer satisfaction. I am thrilled with my new car and so is the rest of the family :)